Our reception team are your first point of contact at South East Orthodontics.
The reception team are very friendly, helpful and always smiling. They have a wealth of knowledge about the practice and are trained in the clinical area of the practice, so they understand your treatment as much as your dental assistants. Besides being the first point of contact at South East Orthodontics, they perform a lot of other tasks behind the scenes including setting up patient contracts on our software system, preparing letters, sending appointment reminder text messages and following up on any appointments that need to be made, just to name a few. Please feel free to discuss any of your financial queries with the reception team, and they will assist you where possible.
The reception team at South East Orthodontics includes:
Franca
Franca has been with SEO since 2007. She has been in the dental field for over 40 years and has her certificate III dental assisting.
Her roles include Aligners co-ordinator, overseeing dental monitoring or (Virtual Co-ordinator) and deband correspondence.
Franca loves interacting with people and loves the people she works with. She has two grown up sons and enjoys spending time with her large extended family and catching up with friends. In her spare time, she likes entertaining, decorating, travelling, working out at the gym, dancing and listening to music.
Arnesa
Arnesa has been part of South East Orthodontics since 2009. Arnesa attained her Certificate III in Dental Assisting in 2006. Arnesa works as a Receptionist and Dental Assistant. She enjoys working in the dental field because of the interaction with the patients. Arnesa enjoys gardening, reading and spending time with her husband and children.
Nikki
Nikki joined the SEO team in March 2021, previously worked in the dental industry for over 3 years. Nikki works as our receptionist and enjoys interacting with her patients and ensuring they are happy and comfortable. Outside of work Nikki enjoys staying active, going to the beach, and spending time with her family and friends.
Talisa
Talisa joined South East Orthodontics in April 2023. Talisa completed her certificate III in Dental Assisting at RMIT University in 2015. Over the years Talisa has worked in a range of specialty dental fields and is enjoying her transition into a new role and gaining knowledge in Orthodontics.
Outside of work Talisa enjoys spending time with friends & family, travelling and adventures and she always makes time for her creative hobbies such as Stained glass Copper foiling Art.
Lauren
Lauren joined the South East Orthodontics team in 2022. Lauren started working in the orthodontic field in 2007 and is currently undertaking her Certificate III in Dental Assisting at RMIT with South East Orthodontics. Lauren has a keen eye for detail and a passion for helping others, and likes to ensure a smooth and positive start to patient’s orthodontic journeys. Outside of her professional life, Lauren enjoys spending time with her husband Dave and exploring the outdoors, as well as baking and calligraphy. Lauren has 3 cats and is self-confessed crazy cat lady.
Cassie
I have been in the dental industry since 2005, having worked in orthodontics for the last 10 years this is definitely what I am most passionate about. In my spare time you will find me at home with hubby and kids playing games, watching movies and having fun. We recently got a border collie puppy (Nancy) who we are all so in love with. We love to explore the country in our caravan and get away to places we haven’t seen/been to. I also love gardening and cooking.
 Gabie
Gabie has been in the industry for 10 years. Gabie has worked in General Dental as well as Orthodontics where she has found her passion in Orthodontics. Gabie completed her Certificate III in Dental Assisting in 2016 at RMIT. Outside of work Gabie spends her time with her fiancé and 3-year-old daughter whether they we are outside enjoying some sun, playing at the park, or cuddling up on the couch watching movies.
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